Choosing a taxi for your airport journey can be a big decision. You want a service that is reliable, on time, and fairly priced. One company you might see is Onward Travel Solutions. Many people look for onward travel solutions reviews to see if they are a good choice. This review will help you understand their service.
We will look at what customers say about them. We will talk about the good parts and the bad parts. This will help you decide if they are the right fit for your trip to the airport. We will also compare them to other options, like our trusted service at Airport Transfers UK.
What are Onward Travel Solutions?
Onward Travel Solutions is a company that arranges airport taxi transfers across the UK. They act like a middleman or an agent. You book a taxi through their website, and they find a local taxi driver or company to do the job. This means they do not have their own cars or drivers. They connect you with a network of transport providers.
This can be good because they cover many airports and areas. However, it also means the quality of the service can change. The experience you have depends on the specific driver and company they assign to your booking. Read Our Latest Post on Is Uber Cheaper than Taxi? London Airport Taxi
Onward Travel Solutions Reviews: What Do Customers Say?
When you look at onward travel solutions reviews online, you find a mix of opinions. Some customers are very happy, while others have had problems. It is important to look at both sides to get a clear picture.
The Good Things
Many happy customers say the booking process is easy. They like that they can book online and get updates about their ride. Here are some common positive points:
- Punctual Drivers: Many reviews mention that drivers arrive on time or even early. This is very important for catching a flight.
- Friendly Service: Customers often say their drivers are polite, friendly, and helpful with luggage.
- Clean Cars: Positive reviews frequently note that the cars are clean and comfortable.
- Good Communication: Some people appreciate getting text messages from the driver before pickup.
These reviews show that when everything goes right, the service can be very good. Customers who have a smooth journey to Gatwick Airport or Manchester Airport often leave positive feedback.
The Bad Things
On the other hand, many reviews point out serious problems. Because Onward Travel Solutions uses different local companies, the service is not always the same. Here are some common complaints:
- Drivers Being Late or Not Showing Up: This is a major issue for many unhappy customers. Some were left stranded at the airport or missed their flights.
- Poor Communication: Some people had trouble contacting the driver or the company when there was a problem.
- Meet and Greet Issues: Customers who paid extra for a “meet and greet” service sometimes found no driver waiting for them in the arrivals hall.
- Wrong Vehicle Size: There are reports of cars being too small for the number of passengers or luggage booked.
- Hidden Fees: Some customers were surprised by extra charges for things like airport drop-off fees or waiting time.
These negative reviews show the risk of using a service that acts as a middleman. You are not booking directly with the company that will drive you.
Our Service vs. Onward Travel Solutions
At Airport Transfers UK, we do things differently. We are a dedicated airport transfer service. When you book with us, you are booking with the people who will take care of your journey. This gives you more peace of mind.
With a fixed-price service like ours for a taxi to Heathrow, you know the cost upfront. There are no hidden fees. We pride ourselves on reliability and direct communication. You will know exactly who your driver is and that they are a trusted professional. A pre-booked journey to a busy airport like Stansted should be stress-free.
Conclusion
Onward Travel Solutions can be a good option if you get a reliable local provider. Their service offers an easy booking process and can be punctual. However, the onward travel solutions reviews show a significant risk. Problems like late drivers, poor communication, and extra fees are common complaints.
For a stress-free airport transfer, a dedicated service is often a safer choice. Booking with a company like Airport Transfers UK gives you a direct link to your driver and a guaranteed price. You can travel knowing a professional is handling your journey from start to finish.
FAQs
Is it cheaper to book a taxi in advance or at the airport?
It is almost always cheaper to book your taxi in advance. Prices at the airport taxi rank can be much higher, especially for long journeys. Booking ahead locks in a better rate.
Are 1st airport taxis good?
1st Airport Taxis is another provider. Like any service, they have mixed reviews. It is always a good idea to check recent customer feedback before booking.
How do you get a taxi at the airport in the UK?
You can pre-book a private hire taxi online, like our service. Or, you can go to the official taxi rank outside the terminal and wait in line for a black cab or licensed taxi.
Is an AH airport taxi good?
AH Taxis is a company based near Gatwick. Reviews are the best way to judge their service quality. Check recent feedback to see what current customers are saying.
When should you book an airport taxi?
Book your airport taxi as soon as you know your flight details. Booking at least 24 hours in advance is recommended. For busy travel times, book even earlier to ensure availability.
Is an airport taxi profitable?
Running an airport taxi business can be profitable, but it involves high costs. These include the vehicle, insurance, fuel, and airport licensing fees. Success depends on good management and reliable service.
How much do self-employed taxi drivers make in the UK?
The earnings of a self-employed taxi driver vary greatly. It depends on the location, hours worked, and business expenses. After costs, they might earn between £20,000 and £35,000 a year.
How to become a private airport taxi?
You need to get a Private Hire Driver Licence from your local council. You also need a licensed and insured vehicle. Many drivers then work with an established airport transfer company.
Which airport has the longest taxi?
The term “taxi” can mean the drive to the runway (taxiing). John F. Kennedy (JFK) Airport in New York is known for having some of the longest taxi times for aircraft. In the UK, large airports like Heathrow can also have long taxi times depending on the runway in use.