Airport Transfers UK - Frequently Asked Questions

Airport Transfers UK offers nationwide airport and business transfer service across 500 cities, towns and villages. We service all 30 commercial airports across the UK too. With Airport Transfers UK we can cater for any size of group and work with 000s of operators across the country to ensure that we can always meet the transfer needs of our customers 24/7.

Booking your airport taxi in advance is almost always cheaper. Pre-booking locks in a fixed rate, helping you avoid the higher "walk-up" fares and potential surge pricing common at airport taxi ranks. It also guarantees a vehicle will be waiting for you

All of our operators and drivers are trained to monitor your flight times for when you are ladning into an airport. Please always provide your official flight arrival time for when you are due to land and we will do the rest. You also have access to a 24/7  helpline should you need to contact our contact call centre to discuss any delays or any other aspect of your transfer with us for your complete peace of mind. 

With Airport Transfers UK we offer a variety of ways to pay for your airport transfer that remains COVID-19 friendly too. We accept a variety of credit/debit cards as well as PayPal. Owing to COVID-19 restrictions we would always recommend that you avoid wherever the possible the payment for your transfer by cash. It is for this reason that we no longer allow online bookings to accept cash. There are no charges for paying online, that is fast and 100% secure.

Yes, at Airport Transfers UK you can select either a baby seat or booster cushion for your transfer at the point of booking. There may be a small surcharge for the use of child or booster seats.

At Airport Transfers UK you can cancel your transfer free of charge on nearly almost all of our transfer options - please check at the time of booking.

Yes, you can schedule an Uber in advance. However, this doesn't always guarantee a driver will be available at your requested time, as it depends on driver availability in your area. Our pre-booked service confirms your vehicle and driver, offering greater reliability.

Tipping is not required, but it is always appreciated for excellent service. If you feel your driver provided a safe, pleasant, and helpful journey, a tip is a great way to show your gratitude.

Airport Transfers UK operates across 500 cities, towns, and villages throughout the UK, serving all 30 commercial airports. We offer a full, nationwide service, 24/7.

This is dependent upon each airport but without exception all of our driver / operators will arrange to meet you securely, with a name board, in the official meet and greet lounge area of any UK airport.

Working with Mozio, all of our clients have access to the Mozio Ground Transportation help Centre 24/7 that aims to deal with all pre-travel and in destination queries. With this you'll be able to manage booking amendments, cancellations, confirmations, and pick up times. Call 24/7 on +44 1456 256055 . To discuss a booking please have ready your (1) Confirmation number ID, (2) Booking email address, and (3) your full surname on booking.

Yes, all of the operators and drivers linked to Airport Transfers UK via the HoppaGo platform are fully vetted, licenced and insured. 

We respectfully ask all of our customers to be clear about their luggage requirements at the time of booking their transfer. It is a condition of service that you choose and pay for the most appropriate sized vehicle at the time of booking. If however you remian unclear about what to book please review the vehicle information details on the booking page.

Our fixed-rate airport transfers can often be more cost-effective than Uber, especially during peak hours or for long-distance journeys. Uber uses dynamic pricing, meaning costs can increase significantly based on demand. With us, your price is guaranteed.

For time-sensitive travel like getting to the airport, a dedicated and pre-booked airport taxis service is generally more reliable. We specialise in airport journeys, monitor flights, and guarantee a driver for your specific booking, reducing the risk of last-minute cancellations.

Absolutely. We offer pick-ups from all major UK airports. Your driver will meet you at a designated meeting point in the arrivals hall, holding a sign with your name for easy identification.